Shipping & Delivery Policy

1. Order Processing

All orders are processed within 24–48 business hours after successful payment confirmation.

Once your order is dispatched, you will receive an email, SMS, or WhatsApp notification with your tracking details.

2. Estimated Delivery Timeline

Delivery timelines may vary depending on your location, product availability, and courier partner serviceability.

Shipping DestinationEstimated Delivery TimeMetro Cities3–5 Business DaysNon-Metro Cities5–7 Business DaysRemote Locations7–10 Business Days

Please note that the above timelines are estimates and may be affected by unforeseen circumstances, public holidays, weather conditions, or courier delays.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.

Any free shipping offers will be clearly communicated on the website.

4. Delivery Attempts

Our courier partner will make up to three delivery attempts, if required.

If delivery cannot be completed after multiple attempts, the order may be returned to our warehouse.

5. Delivery Timings

Deliveries are generally made between 9:00 AM and 9:00 PM, depending on the courier partner and your location.

6. Discreet Packaging

We value your privacy. All orders are shipped in plain packaging without revealing the contents or product category.

7. Order Tracking

Once your order has been dispatched, tracking details will be shared via email, SMS, or WhatsApp, allowing you to monitor your shipment.

8. Delayed or Failed Deliveries

If your order is delayed beyond the estimated timeline or is marked as delivered but has not been received, please contact our Customer Support team within 48 hours so we can investigate the issue with the courier partner.

9. Customer Support

For any shipping or delivery-related queries, please contact our Customer Support team using the contact information available on our website.